Effective Date: February 25 2025
Last Updated: February 25 2025
1. Introduction
Welcome to SwishTelecoms US, a division of Swish World Group Inc. These Terms of Service (“Terms”) govern your use of our telecommunications services and website. By using our services, you agree to comply with these Terms.
2. Eligibility
You must be at least 18 years old to subscribe to our services. By signing up, you represent that you have the legal authority to enter into this agreement.
3. Services Provided
SwishTelecoms US provides broadband, VoIP, and wireless internet services. Service availability depends on network coverage and technical feasibility.
4. Account Registration & Security
- You must provide accurate and up-to-date information during registration.
- You are responsible for maintaining the confidentiality of your account credentials.
- Any unauthorized use of your account must be reported immediately.
5. Acceptable Use Policy
Your use of our services must comply with our Acceptable Use Policy (AUP). Prohibited activities include but are not limited to:
- Illegal activities, including fraud and copyright infringement.
- Network abuse, such as DDoS attacks and spamming.
- Unauthorized resale or distribution of our services.
6. Billing & Payments
- Services are billed on a recurring basis as per your selected plan.
- Late payments may result in service suspension or termination.
- Customers are responsible for applicable taxes and fees.
7. Refund & Cancellation Policy
Refer to our Refund & Cancellation Policy for details on cancellations, money-back guarantees, and non-refundable charges.
8. Service Interruptions & Liability
- We strive to maintain reliable services but do not guarantee uninterrupted access.
- SwishTelecoms US is not liable for service disruptions caused by circumstances beyond our control.
- Our liability is limited to the fees paid for the affected period of service.
9. Privacy Policy
Your use of our services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal data.
10. Termination of Services
- We reserve the right to terminate services for violations of these Terms or non-payment.
- Customers may terminate services per the Refund & Cancellation Policy.
11. Changes to Terms
SwishTelecoms US reserves the right to modify these Terms at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised Terms.
12. Contact Information
For questions regarding these Terms, contact us:
SwishTelecoms US
Swish World Group Inc.
Registered in Kentucky, USA
Website: https://us.swishtelecoms.com
Email: support@swishtelecoms.com